Monday, December 31, 2012

Unemployed Life Week 4: Stupid is as stupid does



The second realization of the unspoken facts of unemployment is:  Dealing with the government is much like dealing with computers, they are very, very stupid and only do exactly what they are told to do.   Just like it is impossible for a computer to do anything other than what it is programed to too, it is impossible for a government employee to have one ounce of free thinking while on the clock, or for an agency to do what it is set up to do.  You see, the real purpose of government agencies is not to help people whether in the form of charity, education, policing etc…, the real purpose of government agencies is to process redundant systems of questions and hoops to jump through.  And if you don’t fit the square peg through the square hole precisely the way the policy of the agency says you should, or get the funny bone out without setting the buzzer off because you touched the side, you fail.  Do not pass Go and do not collect $200.

1)      One Office Doesn’t Talk To The Other
Now here is when you really find out just how screwed you are.  So you have filed for unemployment and are even collecting it.  You are approved and have received money for unemployment.  So the Florida Department for Economic Opportunity has already contacted your previous employer to verify your loss of employment so you don’t have to endure the embarrassment or anxiety of dealing again with the person who just fired you.

Next you decide to apply for Medicaid and food stamps since the unemployment you are receiving pays less than minimum wage and doesn’t amount to much.  You go to the Department ofChildren and Families to apply.  You fill out the most confusing form you have ever seen, asking for more information than even you know off the top of you head.  One of the questions being about if you are currently receiving unemployment benefits.  It even asks how much you receive from unemployment.  Now the logical assumption would be that they could verify this because they have your social security number and can cross reference with their employer, the State of Florida and see that this is true.  NO, NO, NO.  They make you give your former employer fill out a verification of loss of income form!  So you have to go face your former employer again.  Of course by the time I had to do this my pride was already gone so  que sera sera.

2)      Government Agencies Don’t Even Read Their Own Forms
Weeks ago I finally got a real live person on the phone down at the DCF office to find out what the holdup was for my assistance.  Remember my daughter has a serious medical condition and I am desperate to get her on Medicare.  The brain-dead moron on the other side of the phone insulted me.  He literally called me stupid, and reprimanded me for not turning in forms in time.  Forms I knew nothing about.  Then told me to get a lawyer!  In the end he said there was only two things missing to complete my assistance.

Within a few days I had those forms filled out and sent with proof of receipt to the idiot at DCF.  And I waited.  And waited.  And waited.  Finally I am told that they are missing a form.  One I was never told about by the jackass that berated me previously, and this one is the best.  I need a loss of income verification form for my minor daughter that has never had a job to lose in the first place!  If they would have looked at the original application they would had known this.  But now, the policy says they have to have this form for everyone.  So instead of seeing her age and using common sense the redundant system of stupidity of the system takes over.

So now yet another month passes and I don’t have assistance because if there is one thing you can guaranty in life is that if you trust it to the government to deal with it the not only can but they will mess it up.  They don’t have a choice because they only navigate according to policies and not business common sense.

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